How It Works

In 4 Easy Steps:

Step 1

Prepare your basket of ironing

Step 2

We collect it from you

Step 3

We carefully iron all items

Step 4

We deliver your items back

The Finer Details:

Servicing Days

We iron each weekday, except public holidays. Delivery is the following day, except for Fridays, where delivery is held over until Monday.

Basket Number

A unique customer number will be assigned to you and will be written on your washing basket.

Hangers

Please supply enough hangers for your ironing. If hangers are not included, we will supply them at a cost of 30c each.

Starch

We highly recommend the use of an ironing aid or starch spray. Please put a bottle of your preferred starch in your basket, and this will be returned with your ironing each time. We stock Sonett Ironing Aid/Starch Spray, which is a 100% biodegradable and natural product and can add this to your invoice.

Special Instructions

If you have special preferences, please have your instructions on a piece of paper and leave it with the ironing each time so that your ironer is aware. Example: long pants ironed flat, velvet hangers for dresses only, etc.

Collection & Delivery

We require an all-weather and secure location where ironing can be collected from and delivered to. We commence collections 6:00AM, so please have your collection ready to go at that time. Please notify us if you have any pets to be aware of. We stock small garment racks and can add this to your invoice if required.

Prices

Our pricing is based on the number of items ironed. We have a minimum charge of $55, which is approximately 10-15 items. Collection and delivery are included in the service at no extra cost.

Accounts

Invoices are issued via email. Automatic payments can be setup to direct debit the invoice amount from your nominated bank account on the due date. Alternatively, you can pay the invoice using credit/debit card via a payment link in the invoice.

Make a booking

If you are a weekly or fortnightly customer, we will send a reminder notification via text message prior to your collection day. Please notify us if you do not want a collection. If you are a casual customer, please send a text to 0412 879 275 to book your collection.