- The Terms will apply to any order that Joan’s Ironing Service accepts from you via its website, phone, text or by email. Joan’s Ironing Service may change the Terms from time to time and it is the latest version published on our website which will apply to your order.
- Joan’s Ironing Service may cancel your order if:
there is an intervening event outside its control; or you fail to make items available for collection; or it considers any item does not correspond with your order, is dirty, wet, damaged, has no information about its content or cleaning instructions or does not fall within items it accepts. - Current pricing is outlined on the website. There is a minimum service fee of $55 per collection.
- An invoice will be emailed to you once your ironing is completed. Joan’s Ironing Service reserves the right to withhold your ironing until payment is received in full.
- Failing to cancel your order may result the $55.00 minimum fee being charged to you.
- Payment is accepted by Credit Card or Debit Card via the online payment link in the invoice, Direct Debit, or cash. A merchant fee may be added to all invoices paid by Credit Card, Debit Card, or Direct Debit. Alternative payment options may attract an administration fee.
- If Joan’s Ironing Service is unable to complete delivery due to you not providing access as agreed, a redelivery fee of $10.00 may be charged to you.
- Joan’s Ironing Service will not be liable to you for any damage to or loss of any item after it is delivered.
- Joan’s Ironing Service accepts no responsibility for items that are damaged or lost in the normal course of the collection, ironing and delivery process.
- Joan’s Ironing Service is not liable for any loss of profit, loss of business, business interruption or loss of business opportunity which may occur.
- If an item requires special care, you must bring that to the attention of Joan’s Ironing Service. You acknowledge and agree that any advice, recommendation, information or assistance that may be provided by Joan’s Ironing Service is provided in good faith and in reliance upon the accuracy and completeness of information provided by you.
- By accepting payment of any sum after its due date, Joan’s Ironing Service does not waive its right either to require payments as they fall due or to suspend or end the Terms.
- If you do not pay us any sum on the due date for payment, interest may be charged at the rate of 15% per annum on that amount.
- You will be in default if you do not pay us when money is due for payment or fail to comply with any other obligation under these terms. You agree to pay on default all costs and expenses incurred by Joan’s Ironing Service in exercising the Terms and you indemnify Joan’s Ironing Service against any losses resulting from your failure to pay.
- If a dispute arises, you must notify Joan’s Ironing Service of the dispute by giving written notice specifying the nature of the dispute, the outcome sought and the action believed necessary under the circumstances that will assist in settling the dispute. Each party will then in good faith attempt to resolve the dispute by negotiation.
- Joan’s Ironing Service gives the consumer guarantees that are required under the Australian Consumer Law. However, all other terms, representations, warranties, guarantees and conditions that might otherwise be granted or implied by law are expressly excluded to the maximum extent permitted by law, unless agreed by Joan’s Ironing Service in writing. Joan’s Ironing Service does not exclude, restrict or modify any liability that cannot be excluded, restricted or modified except to a limited extent, as between you and Joan’s Ironing Service.
- We will not give your personal data to any third party other than any service providers engaged by us.
- We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that are caused by an event outside our control.
- The Terms constitute the entire agreement and understanding with Joan’s Ironing Service and supersede and extinguish any previous agreements.
- Joan’s Ironing Service will not be deemed to have waived any right under the Terms unless it gives the waiver in writing.
- Joan’s Ironing Service may assign and transfer any of its rights or obligations under the Terms without your consent.
- Each of the clauses of the Terms operate separately. If any clauses are struck out by a court, the remaining clauses will remain of full force and effect.
- These Terms are governed by Australian law and will be subject to the exclusive jurisdiction of the Australian courts.